BLACK FRIDAY |

These Terms & Conditions apply to all bookings made during Defined Beauty’s Black Friday 72-Hour Sale. By booking a promotional service, the client accepts the following:
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1. Promotion Eligibility
1.1. The Black Friday 72-Hour Sale offers up to $150 off eligible services booked between 00:01 Thursday 20 November and 23:59 Sunday 23 November 2025 (AWST).
1.2. Offer applies to new bookings only. Existing appointments cannot be moved, modified, or discounted into the sale.
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2. Appointment Requirements
2.1. Promotional appointments must be completed by 28 February 2026.
2.2. Any appointment scheduled after this date will revert to full standard pricing.
2.3. Lip + Brow promotional pairings must be completed in the same session or within 2 weeks, under the same client.
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3. Services Included & Excluded
3.1. The discount applies to service fees only.
3.2. Exclusions:
• Aftercare products
• Retail products
• Gift cards
• Add-ons
• Touch-ups/perfecting sessions
• Product-based purchases
3.3. Touch-ups are not included and are charged at the standard perfecting rate.
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4. Deposits, Payments & Pricing
4.1. A non-refundable deposit is required at the time of booking.
4.2. Remaining balance must be paid on the day of the appointment.
4.3. Promotional prices include GST.
4.4. Discounts cannot be redeemed for cash, credit, or transferred to other services.
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5. Rescheduling, Cancellations & No-Shows 5.1. One reschedule is permitted within the redemption period, subject to availability.
5.2. If a client cancels, fails to attend, or reschedules outside the permitted timeframe:
The deposit is forfeited, and
• The promotional price becomes void, requiring rebooking at full price.
5.3. Standard late-arrival, refusal-of-service, and suitability policies apply.
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6. Non-Transferability
6.1. Promotional pricing is non-transferable to another person, service, or date outside the redemption window.
6.2. Promotional bookings cannot be exchanged, gifted, substituted, or converted into alternate treatments.
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7. Consultation & Contraindications
7.1. All services are subject to consultation to confirm suitability.
7.2. Defined Beauty reserves the right to decline or adjust treatment due to contraindications or safety concerns.
7.3. If a client is unsuitable due to undisclosed information, the deposit remains non-refundable.
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8. Limited Availability
8.1. Appointment availability during the promotional period is limited.
8.2. Once allocated time slots are filled, the promotion closes, regardless of the remaining time window.
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9. Amendments & Updates
9.1. Defined Beauty may update or adjust these Terms & Conditions at any time during the promotion.
9.2. Any changes will be published on the Defined Beauty website and apply immediately.
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10. Acceptance of Terms
10.1. By booking a promotional appointment, the client confirms they have read and agree to all Terms & Conditions.